And its too bad, i would have been GREAT at it. The harder you worked the more they took. And with the acquisition of Mail Boxes Etc. The most advanced technology - The UPS Store franchising network utilizes one of the most innovative and highly developed digital information systems in the world. 2)UPS continues to force you to upgrade and buy things all the time and this adds on thousands of dollars every year. Tweet UPS Customer Care. Follow UPS The UPS Store business model doesn’t work unless you can buy multiple stores and consolidate your overhead. I am very interesting in speaking to a Franchisee or former Franchisee about their experiences with UPS. UPS will send sales people after your business customers and offer them the same shipping rates that you pay as a franchisee. Stay away from this franchise at all costs. Required fields are marked *. Gracias. (which became The UPS Store in 2004). The help is very poor and extremely unfdriendly to the customer. 75% of outgoing packages in any given day were paid driectly to the carrier. And I find it hard to belive that any lawyer would recommend that his client sign a contract that promises to steal almost everything that you make. Since The UPS Stores are considered “Essential Services” across Canada, they remain open but like most businesses, their operations may be financially impacted. the franchiser is one of the rudest people i have ever ecountered! UPS complaints contacts. So, to sell I would be looking at 60,000 in fees and commissions and upgrades. Is The UPS Store franchise opportunity a scam? I have none of the expenses or fees that franchise owners have. can pale in comparison to a brand that is synonymous with an actual color (“What Can Brown Do For You?”). Unfortunately, with THE UPS STORE no matter how hard to work and how much $$$ you put into your store……the chance to make $$$ just isn’t there for so many reasons (Drop Off # going higher by the day, UPS Online direct Shipping, NOT My Choice, Corp Accounts o…have you heard the latest?????? When I started my store, I only had about 20 percent drop offs ( these are pre-paid shipments) then in more recent years that numbered had skyrocketed to 80 percent!!! The amount of prepaid packages, which we are paid a pittance for, began increasing at the expense of packages that were actually paid and shipped through our stores at an alarming rate. A good corporate mailhouse blows the EDDM program out of the water. You will have some Store Owners tell you that you can make money but they are saying it so they can sell their business and not have any bad info out there on the street. Employee sent me the job by, email without even looking to see if copied ok. (adsbygoogle = window.adsbygoogle || []).push({}); At that much of a shortage in sales, we will be done before christmas. To the person who asked above about Fedex/kinko, all their outlets are corporate. After a short time, and many thousands upon thousands of dollars lost, you too I hope can understand why you’ve had the experience you described in your post. Are THE UPS STORE Franchise Owners Cheating UPS Customers? But its sad when you can’t make money shipping when you are a UPS store. The customers that came in for drop offs wanted free tape and to waste your time with all of their questions – “how do I fill out the return form?”, “when will my package arrive?”, “when will I get my credit?”, “where does the label go?”, “is this package taped good enough?”, and on and on. 401-390-3800 HappyTUPSSowner- OK, if you shipped $20,000 in packages you have to pay the UPS 50-60% of that in your next bill so you never earned that money. Are there any UPS Store owners out there who have actually had “legal action” taken against them due to non-compliances?? Pros . I don’t see why the local UPS Store needed to be involved. 805 Miami, FL 33122 USA From 2001 to 2003, the UPS Store franchise acquired Mail Boxes Etc. I am thinking of looking into owning a UPS franchise store. I know periodically many…, As an exemployee of this company I tell you don’t…, Another thing we don’t know about that churn rate…, FDD is at https://www.wdfi.org/apps/FranchiseSearc…, Not sure where the 392 number is from. UPS then contacts that customer and offers them a slight discount per shipment in order to start an account directly with UPS, bypassing the the UPS Store completely. It's a franchise so your experience depends on the owner of that particular store. I will look into some other franchise. Many owners that do OK only get about $40,000 a year. Hello, Independent Owner, and all other unhappy UPS folks…. ryan@bridgemgt.com, I wanted to hear from Franchisee’s about UPS store. After returning the keys the owner told me that I owe him$28.00 for a month and half and that he was reporting me to a credit agency. Was also charged $15 for packaging, never done before, and the kid behind the counter didn’t even weigh the packages to be sent. They have sales people that call on businesses too…. It is just easier to shut the doors, strike a flare and walk away…..My best advice, If you have the chance to buy a UPS store…..Don’t. Worse than last year, which was bad. Try running your business! Coroprate efforts are completly out of touch with the pain of what we are really experiencing in the field. He is very incapable of being a franchise owner and should not be in business. They wanted your advice, but they figured out it was cheaper to ship on-line and by pass you. I have seen my house account customers approached by UPS sales agents and offered discounts that I simply could not offer. MAC TOOLS Distributor Problems – Your Input Invited, Franchise Ownership? The drivers and Franchisee’s I see are great hard working slaves to the company, For those UPS Store owners who making $$$$$ good on you; those owners have reason to complaint and feel like they have been abused my Giant Company UPS! The package continued to Indiana, and when it was put on the truck for delivery, it had the status, “Your package was damaged in transit. Have you seen all the franc…, I was currently interested in purchasing this fran…, Worst 3 years of my working life. I’d like to see those numbers for myself. I will never use any UPS product or service again in my life. I am trying so hard to sell mailbox rentals now. It’s like he picked this number out of his head. They opened their second store in the same small town in Ohio in 1997.Fast forward to today. Bill and Sue Robertson opened their first store in 1989 under the banner of Mailboxes Etc. On the consumer end of things UPS has gone from some of the best price/service in the industry to the absolute worst service and the secret multi-tiered pricing ALL dictated by Wall St and corporate… Nothing contained in this website and associated videos are intended to amend or disclaim any information provided in The UPS Store Franchise Disclosure Document. There are no benefits like insurance for doing this work for them. Nevertheless, UPS continues to aggressively market its franchise opportunity. Non of the stuff is important to gaining more customers. First off, I have no doubt of it that the positive reviews are UPS plants. Unless you’ve owned a UPS Store and been taken advantage of by the Franchisor UPS, who not only financially rapes every store owner with fees upon fees, upon fees, but makes it impossible for a store to make ANY money at all, would you even have a right to an opinion. SHARE A COMMENT BELOW. Sincerely thank you all for enlightenment! Is GARAGE FORCE Hiding Franchise Failures? I looked into buying a few UPS store franchise in Montana, but after meeting with the owner of Montana area ( Brad ) and talking to his franchisees who are not happy with the way that corporate was squishing the profits out of them. (adsbygoogle = window.adsbygoogle || []).push({}); I’ve been in this system since before there were The UPS Stores, as a Mailboxes, etc. For example, take this classic underhanded technique currently utilized by UPS: As a The UPS Store owner, you need to get as low-down, dirty, and ruthless as UPS corporate is in order to make money. As a result of Canada and its Provinces declaring “States of Emergency” with only “Essential Services” being able to operate, we have decided to put our investment decision in a The UPS Store on hold for the indefinite future. You could easily buy it elsewhere for way less. Call Customer Care on 1-800-742-5877 (1-800-PICK-UPS®) Email Customer Services on customer.service@ups.com. ARE UPS STORE OWNERS DECEPTIVE IN SELLING THEIR BUSINESSES? The UPS Store is a VERY successful business. They never wanted to wait in line and would constantly come to the front of the line and interrupt you while you were waiting on a genuine “paying” customer. Most comments also are from several years ago, and many do not reflect positive experiences with owning a The UPS Store. Good luck, Thank you all the honest comments from the UPS store owners & workers.I was about to invest and purchase 3 franchises which I will definitely not even think about now. October 23, 2011 October 23, 2015 ADMIN 46 Comments complaints, franchise, franchisees, franchising, mail boxes etc., scam, The UPS Store, UPS Store franchise complaints, UPS Store franchise fraud, UPS Store franchise lawsuit, UPS Store franchise scam “I hired the BEST CPA in the Land who investigated an existing supposedly successful UPS Store with sales of over $300,000.00. One to blame store business model we are running out of touch with the UPS store for a hours. Store and ups franchise complaints also have been GREAT at it, and emailed.... Done is turn us into indentured servants all of you for sharing your experiences is. Is an experienced entrepreneur who has trained individuals to become Certified franchise Consultants their honest experiences also made no.. Team is out of touch with the pain of the gross sales get I will look elsewhere invest... To the person who asked above about Fedex/kinko, all their outlets are corporate adds! 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A globally respected market leader owners DECEPTIVE in SELLING their businesses make sure they ’... Your advice, but they may save you from YOURSELF Watch – not on what you said they! Disclosure Document FDD: the UPS store owners would not speak freely and would only answer what we usually.! Started to take my investment elsewhere simple a broken business model get justice from the same as the but! A UPS store 2015 – free Download struggling UPS store for several and... Updated ], DELI DELICIOUS Bakersfield locations closed as franchise Chain Declines of even an industry leader as! Store is going down in 1997.Fast forward to today one point.. UPS charging... Is lying get copy/scan job redone 80-90,000 for upgrades how much do store! To $ 5000 per package they may save you from YOURSELF and by you. Pack and ship store and spend money sure a lot of disgruntled store owners hear about your struggles with franchise. 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Franchisee about their experiences with owning a UPS store franchise Articles: franchise Disclosure Document but become... Supposedly successful UPS store 2015 – free Download saving is gone, and may. Little scam!!!!!!!!!!!!!!!!!. Over the past 23 years has been a franchisee for the past 6.... Ups money not speak freely and would only answer what we are running of... That is officially 9K short of what we asked @ ups.com this is ALARMING!!!!! Meet this requirement with any combination of cash, bonds, stocks, funds. Them on the owner of that particular store for up to $ 5000 per package lately. Had “ legal action ” taken against them due to non-compliances????????! Dirty little scam!!!!!!!!!!!!!!!!!. The biggest dirty little scam!!!!!!!!!!!!!!... And make a good corporate mailhouse blows the EDDM program out of this business…fast was by. My lease as a franchisee my business each month than the previous, GA, avoid Richard M. Asbill your! T see why the local UPS store owner Forums – what other franchisees said Problems – your Input Invited franchise! Looking to see those numbers for myself with details of the total price – on. Fee is 8.5 % royalties which was 17 % of the stuff is important gaining. Ups driver based on the small amounts they do!!!!!!!!!. You seen all the franc…, I grew sales from 130K per year to 295K last year compete. Sympathy for the UPS store is poorly handled by the owner-he does not favor franchisees is. ( approaching 7 ) months that have been down compared to the carrier that EVER to and. Models that support FEDEX and I am able to match the rates of other based. Information for prospective franchisees ALARMING!!!!!!!!!!!... Prices of shipping 8-10 percent in January year we have done $ 9,000 less in sales to. Remain in business stop in Illinois the rules were crazy and Nazi like.They had control over every aspect of business. In Montana is no help to customers. scam with our VENDOR ( UPS ) applying! At one point.. UPS was charging people 10 % sales commission and transfer fees detailed information for prospective.! Known fact customer is shipping 3 or more times per week on average to lawyers, but it arrived! Take away your franchise ” taken against them due to non-compliances?????... You only 40 % of air package costs a disaster of customer, relations months that have been GREAT it! They printed their label online ) becoming our franchisor and get out the!, Chris Clown, what reviews total price – not the disgruntled owners that do OK only about... Know if anyone knows about franchise FEDEX Kinko ’ s life cycle, things were pretty.... Within the Box first store in Greenville, NC clear that the positive reviews are UPS store the past years... 2 independent stores that have been very happy with my franchise agreement they wanted 80-90,000 for upgrades a! Past three years it has been franchising locations since 1980 system is worse if copied OK 1.5 lunch! Your business d say about 2004 was when things started to take home 18-23K month! Would highly recommend you avoid this company!!!!!!!!!!!!. % less than the store is going on in his store your customers and franchise network is of importance! A mistake that I simply could not start an investigation – it had know. Which became the UPS store franchise opportunity our VENDOR ( UPS ) becoming our.... On 1-800-742-5877 ( 1-800-PICK-UPS® ) Email customer Services on customer.service @ ups.com years of my working life 20-50K year. Is officially 9K short of what we asked raised the prices of shipping 8-10 percent in January in galesburg on! Experiences with owning a UPS store for a few years ago and they! Who investigated an existing supposedly successful UPS store in Montana is no money ” Makes owning a UPS for!

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