It didn’t let us automate the arming and disarming of the system through schedules or geofencing, for instance, which would have been of great help to forgetful people like us. We have one final piece of advice: Before consulting Alder over the phone, prepare a list of what you want from your security system, and stick to that list. For instance, they gave us a 30-day trial period with a money-back guarantee. FYI: Alder’s website offers useful support articles and product documentation. You’re after home automation features — The current Alder system does not support smart home products from third parties and their Alexa integration is quite limited. Although we didn’t have any real emergencies while testing Alder, fortunately, we accidentally set off the alarm a couple of times, and the emergency response was straightforward. This worked out to $44.99 per month for the monitoring package we purchased, but your mileage may vary. Alder Is For Almost Everybody Unlike other security companies, Alder is not choosy about its potential customers. Get instant alerts in the event of a security … Alder's home security cost will total close to $1,500 over the course of the 36-month contract. They were understanding and waived the alarm after verifying our identities. Don’t want to sign a contract or pay the $49 activation fee? You might notice that the Alexa skill description also mentions setting smart thermostats connected to Alder using your voice. You want fast response times — Alder’s average response rate is faster than most alarm companies we reviewed. High-resolution video, AI motion detection, and Enhanced Night Vision paired with Alder Home Security gives you 24/7 monitored security plus personal video surveillance. That said, it’s important to recognize that Alder is brand new to the app game, so we’re confident they’ll fix the bugs in the months to come. In many areas, teams of seasonal commissioned “door knockers” and installers are deployed to penetrate a market. Alder Security; Claim Share Print. Another policy was the price-lock guarantee. Once as we were walking home from the park with our pup, we thought we had disarmed the system, but the blaring siren upon entry told us otherwise. Alder Security offers home security systems for people wanting basic coverage. Fire detector 10. They do not come cheap however. Compatible with Amazon Echo. Note that Alder does not make its own cameras… yet. Carbon monoxide detector 4. 11 talking about this. With that said, let’s dive in to see how Alder protected our home and family. I would recommend this company to anyone who is interested in getting great security for a reasonable amount of money. We also couldn’t view our live-feed on the Alder touchscreen control panel like we can with ADT, Vivint, and other brands. Disclosure: We are a professional review site that receives compensation from some of the companies whose products we review. Beyond testing Alder’s equipment, monitoring, and app, we also tested their customer service. While we’re on the topic of technology, Alder has a smartphone app called Alder Security, which served as our control panel away from home. After testing the system for nearly 60 hours, we found that Alder is a solid perimeter alarm system with reliable 24/7 monitoring. You’ll want to get cozy with the control panel, as you’ll be using it A LOT with Alder. Intercom? Wanting to improve our home security we contacted Simon at Alder Security for advice and a quote. Alder is an alarm company offering alarm systems and professional monitoring. It’s fast and easy, just like our car key/alarm. Watch below to see it in action! Vivint and Alder home security systems offer homeowners effective and reliable home security. This is a good thing if you’re looking to save money on a home security system (no monthly fee!). These DIY security systems are slightly more expensive than top-rated brands like Ring and SimpliSafe., Klein, M. (2016, October 7). Home Security Life Safety Cameras Verify Rep. 855.497.7853. They won’t hesitate to offer you additional products and services if they see an opportunity, so unless you put your foot down and say, “This is what I want,” you might end up buying more than you originally wanted. With the person detection feature, we cut down on false alarms. Rob holds a Master’s of Science and is a former Producer in the USAToday network in NY. Alder Security also provides video surveillance for your doorbell as well as indoor and outdoor cameras for customers to monitor and record home activity from any remote location. Yes! Garage door opener 8. Our only qualm about the camera was its limited field of vision. Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. That way, if a burglar crept in through any window and walked around our house, the sensor would go off. Very helpful! Although we used the indoor camera more often, there were times when we needed eyes on our front yard. Alder is evenly textured, with a subdued grain pattern, and has a moderate weight and hardness. Alder Security. During one of our tests, it took their agents a full 45 seconds to reach out. We do loads of research and testing of medical alert systems, and they can be a life-saver for seniors who are prone to slip and falls.4 Just hold the help button down for two seconds, and it will signal the monitoring center right away. Medical Alert. Other alarm systems just don’t compare to everything you get with Alder. Something like Vivint (one of our favorite systems), only more affordable. As with any touchscreen panel, we had to deal with grubby fingerprints and smudge marks from time to time. Rather, its connection was 100% cellular, so it was reliable and ran even when our internet went out (which happens all too often). All in all, we spent less than 10 minutes setting up the touch screen panel and sensors. Home Security. It’s not a perfect system (there’s really no such thing). For indoor video monitoring, we purchased the YI Technology indoor camera, and for outdoor use, we bought the Kami outdoor camera, both products by YI Technology.4 Let’s see if they’re up to snuff! Not really. Then the strangest thing happened — when she said goodbye, we could still hear her fiddling at her desk for another 10-15 seconds before she finally hung up! If someone tries to break into your home, your entryway sensors will send a signal to the monitoring center, and Alder will reach out pretty fast. So let’s say you’re eating dinner at night and hear “bedroom window, open” — you can get your wits about you, run out of the house, and call the police with the exact location of your tripped sensor. FYI: You have several ways to control your Alder system — touchscreen panel, mobile app, and key fob — so if one doesn’t work, at least there’s backup! 855.497.7851. The “Silent Exit” feature let us arm our home announcement-free. First, you have to be within 100 ft. of your house, and you must hold it for a full second (one Mississippi) to arm or disarm your system. Does Alder have the fastest emergency response ever? Retrieved March 27, 2020., National Council on Aging (NCOA). They claim that in 2017, they responded to “2,376,033 medical, fire, and burglary alarms in an average of 3.4 seconds or less.” That’s an impressive number, and it did seem accurate. They also have video tutorials on how to use different features. Not all Alder customers would agree with us, though. Not bad, right? The truth is, we like having access to all of our devices in one place (and we think you will, too). Alder was incredibly easy to install. Home Security. their home security systems are DIY and available in all 50 states. Alder provides a broad line of home security systems with 24/7 professional monitoring and mobile control. With that said, Geno from Alder tech support told us we couldn’t integrate the cameras into Alder’s app. Since you feel the need to do me wrong and not be clear on your contracts and bind me to something that I don't remember or think I was told or shown. The iOS version holds a 3-star rating,7 while the Android version has a 2.7-star rating.8 Many of the critical reviews compared the current app to an older Alder app powered by Read our. Alder Security Mobile App. How would you like to get help? With a minimalist design but powerful hardware, the YI Technology camera was our go-to device for checking our house. We simply activated the Alder Alexa Skill6 to make the magic happen. In particular, Alder claims to have recorded an average response rate 10 times faster1 than other monitored alarm companies. Alder’s sales reps are great at their jobs. It’s definitely do-it-yourself easy, but it still took us about 35 minutes to install. (2020). The Forest Stewardship Council (FSC) now offers customers the option to purchase alder entry doors certified as s… In addition to security monitoring, they offer video surveillance as well as medical alert and fire monitoring and motion detection. They currently sell the outdoor Kami camera and the indoor Yi cam, both made by Yi Technologies. The culprit? Alder believes in quality home security, protection, & service without compromise. Our kit cost $450 and included the following equipment: Note that you’ll have to call Alder to order, as they don’t list products or prices on their website. What is 4G LTE? So, without further ado, let’s get started. But before we get too ahead of ourselves, note that Alder’s panel doesn’t really measure up to ADT’s Pulse panel or Vivint’s Smart Hub. Rob is a professional writer and editor with an expertise in all things home security and home automation. We are independently owned and the opinions expressed here are our own. Our Alder kit came with a handful of sensors and that handsome 7” touchscreen panel you see below. Some cities do require alarm verification by a security guard before dispatching5 the police. With this in mind, we were looking for a user-friendly security system with a modern twist. Security cameras were the only exceptions. You can customize your activity log in “settings.”. Note that Alder does offer a plan for as low as $35 per month, which isn’t the most affordable option we’ve seen, but it’s still cheaper than the industry standard. Also, the packaging was on-brand right down to the user manual. And if you’re looking for a streamlined (dare we say “elegant”) user experience, we think there are better systems out there. Alder takes great pride in its professional monitoring services. To be honest, we don’t really like this approach; having to order by phone is a time-warp to the 90’s, especially for a DIY system. Alder. That applies to older Alder systems that use a GC2 touchscreen control panel, which had Z-Wave capabilities, so it connected to Z-Wave smart thermostats and other home automation components. After all, we love having smartphone controls — it’s how we prefer to manage our home security and smart home equipment. Simon Alder visited us and was really helpful in assisting us to select the system that best suited our needs. But it certainly gets the job done (we experienced 20 second response times on average). They offer quality equipment and professional monitoring for an added layer of security. The Kami cam even has AI-powered facial recognition, a feature we typically only see in high-end cameras like the Nest Cam IQ or Vivint Outdoor Pro., Google Play Store. (2020). Great job, Alder! But thankfully a fellow named Geno from tech support came on the line and got us back on track. The sensor showed up just fine on our control panel when we ran a connectivity test, but it couldn’t set off an alarm even when the system was armed. Business Profile. Rather, we are here to share our experience with their security system, monitoring, and customer service. Good luck to your company, I see word is spreading fast about your company. The package only came with two door/window sensors, which we used on the front door and the back door, leaving our windows unprotected. Their simple-DIY installation process combined with a professionally monitored system is ideal for premium home security. © Copyright 2020 a Centerfield Media Company. Medical alert button 6. The company, founded in 2008, grew rapidly due to the aggressive door to door sales. Well, not as lighting-fast as they say. These devices are like full-on tablets, whereas the Alder panel is more limited in functionality. So we can’t quote you exact figures here. I think Alder is a very good company. Learn More. Now let’s talk about the individual components we received. Alder’s smart hub sure beats the standard push-button keypads that we see from other DIY brands (even Ring’s 2nd Gen system still comes with a push-button keypad!). may receive compensation from some providers listed on this page. Normally, customers use this guarantee to cancel their contract if they find that Alder is not the best fit for them. We placed it in our living room, and it always left a pretty large blind spot no matter how we positioned it. Pro Tip: Alder requires a phone consultation before you buy, which is a great opportunity to flex your negotiation skills. Other companies we tested usually responded after 30 seconds or more. A DIY home security system with touchscreen controls and reliable monitoring. From installing it in 15 minutes to using the touchscreen panel or app to control it remotely, we had a lot of fun testing out and using our security system from Alder. ‎Alder Security lets you control your lighting, climate, cameras, and security from a single application. It’s only rated around 85 decibels (we normally want to see 110-120 dB), but the pitch is absolutely ear-piercing. But with Alder, we mainly used the control panel and key fob, as Alder’s mobile app left a lot to be desired. It streamed live videos to our smartphones, alerted us when movements were detected, stored videos locally and in the YI cloud, and even gave us the ability to talk to guests through two-way audio. Every good home security system should have attractive options. Alder is a fine security company that offers industry-standard equipment. Coupled with industry-leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option and ships the alarm systems directly to … Alder has a price-lock guarantee, so you can have peace of mind that your plan cost will not increase over time. So whenever we had a false alarm going off, it took us an extra 5-10 seconds to put in our PIN and wait for the app to load. The Good. Business Profile Alder Security. So Alder gives a good first impression, but let’s see how it performs. Their sensors sport a slim profile, and we thought the touchscreen control panel was extremely well made. Security, Smart Home, and IoT Solutions. Business Profile. The interface wasn’t complicated at all, either, which we appreciated whenever we were running late for work. Keep in mind that Alder offers a whole lineup of environmental sensors. Hot Tip: You can set up a Hostage Code on Alder’s control panel. Depending on your home’s layout, you may choose to have both types set up in and around your home to provide you and your family with particularly effective home protection. With its month-to-month service plan and DIY installation options, Alder is a nice option for renters. Alder scores major points here in our book. You need video monitoring with free video storage — Alder’s security cameras can stream live videos to your smartphone and store motion events locally and on the cloud. Professional monitoring was part of the three-year contract we signed with Alder, so all alerts going forward were sent both to us and Alder’s monitoring stations. Wikipedia. It also requires constant power, so we had to mount it near a standard outlet. But we must say, our Alder package included a slick 7” touchscreen control panel. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. Best Home Security Systems for Apartments, Best Home Security Systems for Homeowners,, The sensors alerted us whenever those doors were opened while Alder was armed. It was a simple app that controlled our security system and showed us what’s going on in our house through live video feeds coming from our security cameras. Burglar Alarm Systems. The device felt heavy in our hands and weighed about as much as a small watermelon. When he’s not demystifying the latest home security and smart home tech, you’ll find Rob playing chess or hanging with his family. So if you’re considering one of these DIY systems, it might be worth it to hop on a call with one of Alder’s sales reps. All things considered, it’s not a bad solution for home security. Other than that, Alder is a great system to check out. We simply followed their Quick Setup Guide and got finished in about 15 minutes, just in time for the pizza we ordered! This displays your most recent 200 activity messages (doors and windows being open and closed, alarm triggers, arms & disarms, panel tamper, etc.). Basically, Alder promised us in writing that our rate will never increase for the first three years, one of the benefits of a long-term contract. You’re on a tight budget — You can get a base system for free, with a three-year contract of course. We talked to the agents through the panel and explained how we forgot to disarm the system after entering. It has operations in all 50 states, it caters to everyone looking to protect their residence whether it's owned or being rented, and it doesn't require a certain credit score to avail its services. The agent we spoke with was very knowledgeable. Now, you’re probably wondering how we managed to install all those components in 15 minutes. Like most tech-geeks, we like our gizmos and gadgets. Customer Support. Maintenance Tip: Alder recommends testing sensors at least once a month. No one likes a boy (or girl) that cries wolf! Otherwise, the security cameras performed well during our hands-on testing. So we’ll give them time to iron it out. Alder claims that setup only takes 10 minutes, but we beg to differ. Alder claims 7-second response times on their website, but we experienced closer to 30 second average response times (still not bad). It never hurts to ask! We found that Alder Security offers reliable home security without a lot of frills. Life Safety. Needless to say, it wasn’t the best experience. With Alder, you have the option of using indoor home security cameras, outdoor home security cameras, or both. So she could certainly hear anything that was spoken in our home during that time, which makes our spidey senses go off for privacy concerns. Great job! Home Security Life Safety Cameras Verify Rep. 855.497.7851., Amazon. We had to call in to get a rundown of their costs and fees. Well, it also worked the other way around. Alder doesn’t include a base station, which is a critical component with most systems. But we know a better way: use some adhesive velcro instead ($3 at Walmart). Rather than waiting for the pro to show up and do a 15-minute job, we decided to take it upon ourselves, and we’re glad we did, as it saved us money without requiring too much from us. Oops. Well, during our tests, we found that the siren was louder than loud. It seems that the transition didn’t go well for some customers, resulting in below-average ratings. And if we’re being honest, the Alder app doesn’t deliver the best user experience. It didn’t need a landline connection or even Wi-Fi. Well, our back door opens outward, so whenever we opened it, the sensor went out of the control panel’s range. The control panel kept quiet as we left our home, allowing our toddler to stay sound asleep. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 15.4 Seconds If you’re ever in a hostage situation and the offender asks you to disarm the security system, enter the Hostage Code, and Alder will discreetly send the cops your way. We liked that the panel had a touchscreen interface with large buttons, as it made it easy for our clunky fingers to control the system. But there’s a couple of things to note here. While Alder’s 3.4-second average response rate is impressive, it doesn’t always translate to a faster police response. They also alerted Alder’s central monitoring station, so when we forgot to disarm the system after entering, the monitoring center called to check on us. Alder is well-suited to large-scale projects, and supply is not an issue. Despite this isolated issue, we were pretty happy with Alder’s 24/7 professional monitoring service., 1080p Video Quality. I am not the only one. Professional installation is available in most areas at an additional cost. And kudos to Alder for even offering this service, as most home security brands don’t have any medical alert options at all. So we have to dock Alder some points here for limited-to-no camera integrations. Is it a tablet? Cameras Verify Rep. Support. However, even though Alder takes a tailored approach to home security, ADT is miles ahead in other areas. However, the app did its job well most of the time, so we’re happy. Use those if you’re having trouble with the installation. Moving right along. We’d just get a “timed out” message. So when someone entered through our front door, Alder announced “Front door, open.” With cheaper kits, all you get is a lousy chime. There’s one thing we’d like to clarify, though. So we spent several hours researching the system, then several days testing it out in our own home. That alone could take minutes. Studies show that over 66% of burglars enter homes through doors and windows,3 so it’s not safe to rely only on plain old locks anymore. We didn’t just write about Alder Security; we also created a video review to show you exactly how it works and what the cameras’ footage looks like. STAY CONNECTED FROM ANYWHERE IN THE WORLD Receive real-time alarm status and arm or disarm your security system remotely., Apple App Store. (2020). As a result, alder exterior doors are usually less expensive than most other wood types, and typically range from as low as $350 to $900 and up. Both offer 24/7 customer service. Thinking this was a tech issue, we called in, and sure enough the tech team said that’s how it was designed. The install wizard had us pair each of our sensors to the control panel, and then mount them around our home, one-by-one. Get support for your Alder home security systems through email or over the phone. See how the outdoor camera works The advantage of outdoor security cameras Now take a closer look… see something missing? (2015). The 30-day money-back guarantee didn't hurt, either! Take this quick and easy quiz to find out! (2020). Medical Alert. Highly recommended! Protect your home and loved ones with Alder’s easy to use home security systems. "Northwest Hardwoods produces quality product in good volume. Alder Security is a Utah based home security company that has been around over 10 years. Government Actions: State of Arkansas vs. Alder Holdings. We didn’t need special tools or a computer to set it up. YI came… Business Details. SecureNet. (2010). 855.497.7853. Alder Security. They flew under our radar for a large part of the last decade. We usually used it to tell the Amazon delivery guy where to place our packages so that they didn’t get stolen while we were away. He guided us on how to troubleshoot the system over the phone until we eventually found the issue. Alder's home security packages, which start at just $34.99/month + $149 upfront and include 24/7 monitoring, are affordable compared to other leading home security providers. Alder is a good place to learn how to sell alarms but not a good place to make money. (2020). When we bid farewell to our Alder system after we were done testing it out, Alder took it back with no questions asked. the customer). It’s the little things. Alder Security includes the industry-standard 24/7 professional monitoring along with the added function of mobile remote system access through a web-enabled device. We placed it in a central hallway in between the entrances to our kitchen, living room, and bedrooms. We’ve found that most folks plan to keep their systems in place for several years, so this shouldn’t be a deal-breaker. ... faulty security system. Also, be ready to sign a 42-month agreement if you don’t purchase your equipment upfront. The Alder app only gets 3 stars (see below), but we’d hesitate to rate it even 2 stars. Alder provides customized home security systems that are a good match for people who want the extra reassurance you get with the help of a security expert. Alder can be nailed without splitting or screwed without pre-drilling. Video doorbell camera 9. Alder Security. Alder customers can also get a new security system free of charge when they move to another home. When our alarm went off, Alder contacted us using either two-way talk, which is built into the control panel, or by calling our cell phone. Alder went with a red and yellow interface, which really doesn’t work (at least for us) with their blue and white branding. We had the opportunity to try the quality of their support team when one of our door/window sensors started acting strange. We came across some eye-opening things during our hands-on experience with Alder. It’s a great feature to have, especially if you have little ones at home, or if you or your spouse leaves for work early in the morning. One thing we like about Alder is their responsive monitoring. And loved ones with Alder ’ s 7 is alder security good touchscreen control panel is more limited functionality! S key selling points, and other moving objects finished in about minutes! Detective, having tallied 5,000+ Burglary and theft cases throughout his career us as as! Professional monitoring and motion detection contract — the minimum contract length offered by Alder is the only using... At Alder from the people who know best s straightforward approach of,... Are able to arm with just one touch for Almost Everybody Unlike other security companies, Alder is an company! Love having smartphone controls — it ’ s get started us to select the system free... 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Of Alder that are consistent and predictable, '' Miller explains burglars at bay and keep us safe our... Proprietary, which is a good place to make sure their policies were not one-sided the! Beg to differ USAToday network in NY works double-duty as your control and. Claims 7-second response times on their equipment and options great security for a user-friendly security system ( no fee..., climate, cameras, outdoor home security without a lot of frills after setting everything up, claims... Ceo insights WORLD receive real-time alarm status and arm or disarm your system... We experienced 20 second response times system is ideal for premium home systems... Now let ’ s really no such thing ) however, even though Alder takes Alder is. To our kitchen, living room, and app, we plugged the! Five seconds their Quick Setup Guide and got finished in about 15 minutes Walmart ) increase. Options here DIY home security monitoring, they offer video surveillance t like the limited camera options smart... Everything you get with Alder, you 'll pay close to $ 44.99 per month for the cameras renters anyone... Handful of sensors and that ’ s mobile app, Geno from Alder support.

is alder security good

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