After going to most of the "mattress stores" all over stocked with over priced name brand products and staffed by poorly trained order-takers, my wife and I called The Original Factory on Glenwood Ave. in Raleigh. If you are not 100% satisfied, contact a member of the Polysleep team during your 100 nights of trial. More info. I am writing this review so other people don’t get caught up in the not true Advertising that you here on the radio. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. When I made my first call to the company, they promised to send out a company representative to investigate the status of the mattress, but when I called back to confirm, more questions were asked and no representative was offered to come out. I stay away from pillowtop mattresses, because you can't flip them. The store offers to sell the couple another box spring at half of its full stand-alone price. The mattress is just like new again! Their Origin mattress is aimed at the market looking for a good deal on an entry-level mattress. Do follow Best in Singapore for recommendations of best offerings in Singapore! Stick with well known mattress companies or risk bad sleep and body aches from here.Also, totally unrelated to the product itself, I'm beyond tired of hearing their company's owner on the radio preaching his ultraconservative political views. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) This could be due more to quality control issues, so you may or may not experience this yourself.The pros: Their mattresses are made with mid-grade materials in their US factories.The cons: Some have experienced durability issues over a shorter period of time than average so if you have a larger body type, make sure to do more research. They are NOT what you feel them to be when you go and lay on them in the store. Delivery went just as smooth.The bed is so perfect. The options are the Regency Sapphire and the Regency Sapphire EuroTop. It was awesome, and it feels like the issue is fixed. The Original Mattress Factory has a strong mattress craftsmanship legacy. By Ashley Little November 5, 2020. The king size mattress is very heavy, so I helped the delivery guy to carry it. We are both very happy with our purchase. The owner said that we could our split within a few hours because they were going to make them for us that day! A dozen of questions were asked to attempt to justify the mattress problem was not the fault of the company. When I lie down, I sink! Check Out Origin Mattress . MATTRESS GUIDE. The mattress within months has sunk and collapsed --- turning into a cereal bowl! After all the confusion of online shopping and visiting too many retail stores, OMF was a breath of fresh air! Looking for the perfect head and neck support while you sleep? I am a first time mattress buyer and I think I put it off so long because I thought the process would be intimidating. Very happy with our experience here. Once the delivery driver leaves it is yours. Before we reveal our top picks, it’s important to understand how The Original Mattress Factory classifies its products. a rating of 1 star is too high. I went to the Virginia Beach Factory Store and was pleasantly surprised by the process. To find out why Polysleep manufactures foam mattresses of higher quality, read our blog; then, order your mattress online and receive it to your door a few days later, rolled in a box! 156 talking about this. I have been struggling with back pains since I got it delivered on May 18. The delivery people were careful and assembled the mattress and headboard in no time. Original Mattress Company has the best mattresses. I love it. Within 7 days, I realized it was sloped and called the company. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. I had the bed delivered since the master is on the third floor of my condo. * Shopping there is a pretty relaxed, low pressure experience. We bought a foam $2000 plus mattress and it has no support after just two years. From day one, the mattress has had squeaky springs, a lumpy top and body indentations. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. It is forgiving, soft and feels like you melt into it but it is also somehow a little firm. He then said that their customer service would call us. Origin Tight Top Hybrid Additional Information Origin Tight Top Hybrid Description: The Origin Tight Top Hybrid is a tight top spring core medium mattress model that is manufactured by Kingsdown. Hill store by Homestead and every part of the experience was excellent. There are multiple firmness options from ultra-firm to ultra-soft super pillow top. I purchased a 76x80 King size bed on 12/18/2016 and it was delivered on 12/21/2016. Mattress Construction Try the Origin Polysleep Mattress at home for 100 nights. This company won't even think about fixing a mistake. Do yourself a favor - DO NOT purchase a mattress at the OMF. Latex materials are extremely durable with hypoallergenic properties that have lesser dust, bacteria or mould issues. Upon arriving home on 12/21/2016, I realized that the bed was much smaller than the King size bed it was replacing! No odor or … Manufacturers rate their mattress firmness on a scale of 1 to 10, and the Modway Jenna falls into the range of a 6 to 7 for the 10-inch model, and a 5 to 6 for the 14-inch mattress. When the company that owned Sealy and Stearns & Foster in the 1980s was to be bought, some of the core team members left the company and started the Original Mattress Factory with their industry knowledge. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer service...please tell everyone you know! He set it up for folks to come pick up my mattress set on Friday morning, fix the mattress, and replace the box spring (small issue with the box springs too), and had it all back to me and assembled Friday afternoon! 156 talking about this. This is very disappointing, as I was a loyal return customer having purchased another mattress for my son in the past. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped.